Panda Podium support was phenomenal… they worked with me to replace the integrated cockpit to something else that was a better fit. The answered all my questions with in-depth knowledgeable answers including pictures, etc. For example, I asked them about the finish of the frame, and they sent me a picture of the actual frame from the warehouse.

The shipping was very quick, which was a concern for me since it is shipping from Xiamen. I think it took about a week from finalizing the order and answering my questions, to me receiving the frame.

BONUS: they included PP water bottles 😀

Joe and team are doing a great job… the look behind the brand videos are what inspired me to look at this Serk frame in more depth. Was previously looking at No. 22, J Guillen, and a few other Ti manufacturers, but IMO, this frame is as high quality but at a much better value.